WHAT SHOULD I EXPECT FROM MY ATTORNEY?
This woman speaks out “loud and clear” about what she expects from an attorney. The “me too” movement has empowered women to let their wishes be known and to refuse to tolerate disrespectful and inappropriate behavior. Back in “the day,” expectations for the personality of a professional were very low. Doctors could lord over patients, telling them what to do, not answering questions – just telling them to do what they are told. People would put up with this, and comment that he “doesn’t have a great bedside manner.” Well, that’s unacceptable now for any type of professional.
So, if you’re asking “What should I expect from my attorney?” – the answer is that you should hold an attorney, and any other professional to a high standard. The client is the consumer, and the client is “the boss,” and they should receive nothing less than excellent service. Phone calls should be returned, and questions answered. A client should never be “in the dark.” Attorneys that don’t get that, will be losing all their clients to firms that know how to treat their clients.
You should expect your attorney to answer your questions honestly, and clients should be skeptical about “too good to be true claims.” The attorney that tells you that you sore back case is worth a million dollars is LYING – and if you stopped a minute to think, you’d realize that right away. How long will my case take? If the answer is that it will be “very quick,” that attorney is either planning to sell your case short or isn’t being sincere, because there are so many factors that can delay a case, that that type of promise should never be made. How about just explaining general timetables and things that might come up that could cause a delay?
If you receive anything less than excellent service, you should know that you have the right to change attorneys at any time during your case. This right to change attorneys can be used easily, all you need to do is contact another attorney and they will take care of transferring your file. Don’t just complain under your breath, take action!